How human-centred design helps Third Horizon’s clients and how it works.
Third Horizon takes a human-centred, design-based approach to helping organisations innovate and grow. By developing a deep understanding of both the business and their customers, we use design thinking to create breakthrough systems, processes, products and services that differentiate your offering and drive value for your business and customers.
At its heart, design is about bringing the ‘human’ or ‘customer’ perspective back to the core of organisation and transformation initiatives. It’s a human-centred approach to problem solving that helps people and organisations become more innovative and creative.
An iterative and immersive process
All design is an iterative movement between experience within the context, and reflection on that experience and its context; immersion and reflection. Human-centred design aim’s to always ‘keep the space open’ to allow for new possibilities to form. The focus is on ‘what may be’, not ‘what is or what was’.