Design is the crucial step between strategy development and execution. It's the vital piece of work that ensures your strategy is successfully implemented.

When you set out on the journey to overhaul, reinvigorate or reinvent your business, Third Horizon is with you each step of the way.

Once you have your strategy in place, Third Horizon can work with you to identify and design the initiatives to help you move your strategic plan into action.

Third Horizon’s strength is in design and we bring to each engagement the experience gained in engagements for clients across numerous industries and in organisations.  We define, design, develop, implement, measure and manage change in your business operations, processes and structures to deliver results – tangible outcomes aligned to your strategy.

Our expertise spans the entire transformation process. We start with analysis, diagnostics or benchmarking. We help you identify improvement opportunities, filter the appropriate ideas and find solutions to your most complex problems. Then we move to detailed design, implementation planning or protoyping – setting you up for a successful implementation and integration.

And we don’t waste time – with typical design phases taking us # weeks. So you can get on with execution and reducing lag time between strategy launch and realising benefits.

Human-centred design and prototyping

We help our clients develop solutions to strategic or ‘wicked’ problems through human-centred design.

This is an iterative and immersive methodology/process aimed at discovering what’s ‘really going on’, building a comprehensive understanding of the problem and creating a hypotheses. We then test, refine and prototype before designing the solution.

Business and operating model design

Third Horizon helps you achieve improvement by working with you to translate your strategy into concrete business and operating models.

Your business model determines your markets, prices, customers and channels.

Your operating model determines how you service the business model through your people, processes, technology, organisational structure and infrastructure.

We draw from the experience gathered from multiple assignments and recognised best practice to create situation-specific solutions that meet your business needs.

Organisation structure and development

A business strategy won’t translate into business improvements if the right structures and skills aren’t in place at the business unit level to support it.

Third Horizon develops structures that maximise business unit performance.

We do that by determining the most effective managerial structures, optimal team sizes and clearly defined skill requirements, roles and responsibilities. Then we create performance measurement systems that relate directly to desired business outcomes

Culture & Change Design

Transformation programs impact organisational culture and people, so we centre our culture and change plans on human experience. This means we can achieve tangible changes within your workplace to develop sustainable and meaningful change in beliefs and behaviours.
We design and implement strategies that embed change management capabilities into your structure, governance, roles and people, core business and talent management processes.

We assist with Organisation Design, Workforce & Change Capability Development and Benefit Realisation.

Program delivery and management

The successful execution of strategy and transformation comes down to having a plan that is detailed, integrated and pragmatic.

Moving your strategic plan into action is about the hundreds of daily decisions made across your organisation by multiple levels of management about resource allocation.

Third Horizon helps you design your program roadmap – critical company-wide priorities and related deliverables. And we help you stand up your Program Management Office (PMO) to ensure you have the right people with the right skills and availability to implement your strategic priorities.