Organisational & operational models bridge the business – IT gap
A major utilities player eliminated duplication and overcame a lack of alignment between business and IT with new operational and organizational models.
Transforming performance with a new operating model and focus
A major utilities player overcame inefficiencies and a lack of focus with a new organizational structure that eliminated traditional functional silos.
Ringing up the benefits of improved contact centre management
Learn how Third Horizon helped a major water provider boost customer satisfaction and drive cost savings by transforming technology and processes at an overwhelmed, under-resourced call centre… Background What was…
A model transformation drives efficiency and cost reduction
Third Horizon generated $3 million in immediate cost savings when it developed a new operating model to align separate technology and project delivery functions following a major acquisition by a…
Unleashing the commercial value of massive utilities M&A
Read how Third Horizon-led negotiations and a new asset operating model delivered significant commercial benefits following one of the largest utilities acquisitions in Australian corporate history… Background In one of…
Utilities acquisition hits the target – and generates hefty savings
Find out how Third Horizon’s utilities and mergers integration expertise helped guide a major investment bank’s successful acquisition of a gas distribution business – and identified 30 per cent savings…