Steven has devoted much of his career to helping large organisations navigate through complex and changing environments. He has over 20 years’ experience across Australia, the broader Asia Pacific, Europe and the Middle East working with leading organisations in a variety of industries including transport, utilities, health, social services, aviation, media, financial services and government.
He specialises in helping organisations respond to major shifts and to build the capability for sustainable change. Steven’s expertise lies in helping C-suite clients define strategic responses; design optimal delivery and operating models; and implement effective change.
This experience includes the following projects:
- Independent advisor on the Board for the merger integration, and subsequent transformation, of two large organisation’s spanning over 15,000 employees and a transformation investment of several hundred million dollars.
- Led the design and implementation of Victoria’s health and human services operating model, working with senior sector leaders, in response to a number of crises around family violence and hospital quality.
- Led the visioning, design and implementation of a new operating model for a major Australian transport organisation in moving from an engineering to a customer centric and commercial organisation over 18 months.
- Led the multi-year transformation of corporate services across NSW Government in architecting the original whole of government blueprint and subsequent design and implementation for a number of major departments.
- Led the organisation wide review and transformation of a large Australian aviation organisation resulting in the implementation of a new business model and investment in significant capabilities over several years.
- Worked with the Indonesian government to review the efficiency and effectiveness of the entire electricity sector and the quality of outcomes delivered through funding from World Bank investment.
- Led the commercial due diligence for a major international investment bank of a number of potential acquisitions across the globe.
His clients include Macquarie Bank, Sydney Water, Telstra, AAPT, News Limited, Department of Defence, AGL, Origin Energy, NSW Transport (and related agencies), Victorian Department of Health and Human Services, NSW Health, Department of Immigration and Border Protection. Steve holds a Bachelor of Business degree from the University of Technology, Sydney with a major in Managing Strategic Change.